Returns & refunds
You can request a return on a delivered order. Admin reviews it; approved refunds credit your Solqam wallet.
Eligibility
- Order status must be delivered.
- One return request per order.
- Reason and a short note are required.
How to request
- Open My Orders and the order detail.
- Use Request Return / Refund.
- Wait for admin approval. Wallet credit appears in the ledger.